Get in Touch With Us
Got a question about something you have read on bellumactive.co.uk, spotted an error, or want to suggest a brand we should look at? This page covers how to reach us, what we can help with, and what we cannot.
How to Send Us a Message
The best way to get in touch is by email at [email protected]. We read every message that comes in and aim to reply within two working days. A short note on what your enquiry is about helps us route it to the right person and answer faster.
What We Can Help With
- Questions about our reviews — if you want more detail on how we assessed any of the brands featured, such as Betmica, Kikibet, Betninja or others on our list, ask and we will explain our thinking.
- Corrections — welcome offers, terms and site details change. If something looks out of date, tell us and we will check it.
- Content suggestions — if there is a topic around casinos not on Gamstop, payment methods, or bonus terms you would like us to cover in more depth, we are open to ideas.
- Partnership enquiries — if you represent a brand and want to discuss appearing on the site, say so plainly and outline what you have in mind. Note that any commercial relationship never decides where a brand ranks.
- General feedback — positive or critical, we would rather know than not.
What This Page Cannot Do
We are an independent comparison resource, not a casino operator. That means we cannot process deposits or withdrawals, resolve account issues, verify your identity documents, or intervene in a dispute with a specific site. Those matters sit with the individual casino's own support team, and you will find their contact details on their respective websites.
Likewise, we are not able to remove or lift a Gamstop self-exclusion on your behalf — that is managed directly through the Gamstop scheme itself, not through any casino or comparison site.
If You Want Support Around Your Gambling
If your message touches on wanting extra guidance or support around how you gamble, let us know in your email and we will point you towards appropriate independent resources. We would rather you reach out than not.
What Happens After You Write to Us
Every message is read by a real person on our team, not answered by an automated script. Our usual turnaround is two working days, though it can run a little longer at busy times. If your enquiry needs more digging — for example, checking a specific bonus term against a brand's current terms and conditions — we will say so and follow up once we have an answer.
Before You Get in Touch
If your question is about which sites we currently rate highest, or how our rankings are put together, you may find the answer already on our Trusted Non GamStop Casinos UK page, which covers our current top-rated brands and comparison criteria in detail. It can save you a wait for a reply.
Keeping Our Content Accurate
We rely on readers as much as our own research to keep listings current — welcome offers, wagering conditions and payment options at casinos not on Gamstop can shift without much notice. If you have used a site we cover and something does not match what we have written, that feedback genuinely shapes what we publish next. Thank you for reading, and we look forward to hearing from you.
Gambling is for adults aged 18 and over only.